Shipping Policy

At Locevito, we are committed to delivering your cozy shoes as quickly and safely as possible.

We ship worldwide to bringing comfort to your doorstep, no matter where you are.

1. Order Processing Time

Before your package leaves our warehouse, we need a little time to prepare your order.

• Processing Time: Please allow 1-3 business days for us to verify, pack, and hand over your order to the carrier.

• Note: This time is separate from the shipping time listed below.

2. Estimated Shipping Times

Once your order is shipped, the estimated delivery time depends on your location.

• United States: 10 – 18 Business Days

• United Kingdom & Europe: 10 – 18 Business Days

• Canada & Australia: 10 – 18 Business Days

• Rest of the World: 10 – 20 Business Days

Please note that these are estimates. While we work hard to meet these timelines, occasional delays may occur due to customs clearance, local carrier volume, or weather conditions.

3. Shipping Costs

• Free Shipping: No matter how many items you buy — shipping is always free!

4. Tracking Your Order

Peace of mind is important.

• Once your order ships, you will receive a Shipping Confirmation Email containing your tracking number.

• Please allow 2-3 days for the tracking information to update in the carrier’s system.

• You can track your package directly via the link in your email.

5. Customs & Duties

For international orders, please be aware that:

• Locevito is not responsible for any customs fees, import duties, or taxes imposed by your country’s customs department.

• These fees are the sole responsibility of the customer and may be charged upon delivery.

6. Where is my package?

If your order has exceeded the estimated delivery time of 18 business days and you have not received it, please contact us at support@locevito.com, or contact us via WhatsApp. We will immediately track it down for you or arrange a solution.